Sounds the ideal scenario for JW's to look after JW's. The reality is somewhat less than ideal.
--"This staffing provided only by Jehovah's Witnesses is absolutely necessary for those times when consolation and spiritual encouragement are necessary to care for the residents."--
It would be interesting to see if someone would challenge this stance. The Race Relations Act in the UK forbids discrimination on religious grounds. What would happen if a qualified person was to apply for a position there, I wonder?
--"We do recognise that the primary responsibility to care for elderly ones lies firstly with their families and secondly with the congregation (see 1 June 1987 Watchtower). However there will be times when this arrangement will not suffice"--
The sad thing is that many of these old people have no family to care for them. When they were younger they were pioneering, being CO' etc and avoiding children because the end was nigh. So now they have no family.
There are a lot more things wrong with this set up but I may leave that for another day.